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Mavic 2 “Gimbal motor load too large” please help!

Good Day, I have a brand new mavic 2 which I flew only 4 times, the last time being a multiple hour long flight for a job. I’ve never crashed the drone and it’s in perfect condition(it’s NEW!) So I turned the drone on the day after that job and the gimbal tried to do what it normally does, which is move the camera around. The gimbal successfully moves the camera left to right, but it does not move the pitch of the camera up or down whatsoever, the error I get on the drone is “gimbal motor load too large” “gimbal is restarting.” I refreshed the latest firmware, the gimbal moves smoothly to the feel, I tried recalibrating it and it gets stuck on 5%. I don’t know what could have caused this since it worked perfectly yesterday, and I’ve searched high and low online and I’m only finding posts about the original mavic pro. Please help if you have any insight into this.

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